Delhi child rights body launches WhatsApp chatbot service ‘Bal Mitra’

Category : State Published on: February 06 2023

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The Delhi Commission for Protection of Child Rights (DCPCR) has launched ‘Bal Mitra’, a WhatsApp Chatbot to provide communication support to children and parents in Delhi.
The chatbot, called ‘Bal Mitra’, is an effort to enable two-way communication between people and the child rights panel.
The chatbot will help citizens and the commission to interact more effectively.
Some of the features of the chatbot include complaint registration, searching information and tracking complaint status, and seeking information on admissions, among others.
The DCPCR recently also launched the Early Warning System.
The Education Department of Delhi brought back 50,000 students to schools using the system. The main objective of the system is to reduce dropout rates in Delhi.