Indian Railways has launched a new service, “Zoop,” a WhatsApp-based food delivery facility for train passengers. The service will be available on the popular messaging platform, allowing passengers to place food orders from the comfort of their seats.
The facility is aimed at providing passengers with a convenient and hassle-free experience while traveling by train.
Passengers travelling in Indian Railways can now order food online through WhatsApp while undertaking a journey by using their PNR number.
The Indian Railways initially planned a two-stage implementation of e-catering services through WhatsApp Communication.