The Unique Identification Authority of India (UIDAI) has launched the new AI/ML based chatbot, ‘Aadhaar Mitra’ for better resident experience.
The new chatbot includes improved functionality such as the ability to track the progress of Aadhaar PVC cards and verify Aadhaar enrolment/update status.
It is a chat platform called UIDAI Chatbot that provides quick and automatic responses about Aadhaar and related features.
The chatbot is available in Hindi and English. It also provides the feature of watching related videos on some topics for educating the users.