Intelligent Complaint Monitoring System 2.0

Intelligent Complaint Monitoring System 2.0

Daily Current Affairs   /   Intelligent Complaint Monitoring System 2.0

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Category : National Published on: October 13 2023

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  • Intelligent Grievance Monitoring System 2.0 is the new grievance redressal system of the Central Government.
  • Recently the new version of this system was inaugurated by Dr Jitendra Singh, Minister of State for Science and Technology.
  • It is a Public Grievance Portal and Automated Analysis System in the Tree Dashboard Portal of the Department of Administrative Reforms and Public Grievances.
  • This system has been developed by IIT Kanpur.
  • This dashboard provides quick tabular analysis of complaints lodged and disposed, complaints lodged state-wise and district-wise and ministry-wise data.
  • It is enabled by Artificial Intelligence capability.
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